Proactive support reduces the response time however our commitment is within 10mins

• Resolve & Report all OS issues
• Log Monitoring and reporting all Warnings and Errors
• Preventive Maintenance Checklist
• General VM MGMT
• OS MGMT
• OS Updates & Patches
• Best Practice Analysis and Configuration reporting
• ITIL Compliant Help Desk

Monitoring Services are FREE Bundled with BASIC Service.

Windows Server Monitoring- FREE Service

A quick summary on the status and performance of your server LIVE & over the last seven days through our heat map analysis.

• CPU/memory/disk utilization
• Services and processes
• Network statistics including bandwidth utilized by the server
• Processor queue length and uptime.

Linux Monitoring FREE Service

Get visibility of all the important parameters of your Linux server performance in a single console.

The heat map analysis gives you a quick summary on the status and performance of your server over the last seven days.

• System load/uptime
• CPU/memory/disk utilization
• Memory breakup
• Lists down the applications associated with your monitor
• Down/trouble history
• Memory breakup

Monitoring Services are FREE Bundled with Value Added Service

Windows APP Monitor FREE Service

• Troubleshoot performance spikes in SQL servers
• Analyze performance degradation in IIS servers
• Perform in-depth analysis of your Exchange servers
• Oversee all the components essential for complete functioning of your SharePoint server
• Monitor and ensure continued functioning of your BizTalk server
• Dig deep into the performance of your Active Directory infrastructure
• Get deep visibility into critical Failover Cluster metrics and resolve
• performance or availability issues in no time
• Monitor your Hyper-V servers and their guest virtual machines and increase their server uptime
• Know the service status of Exchange, Sites, Domains, Skype and more by monitoring your Office 365 services on site off site

Linux APP Monitor FREE Service

• Technia 24/7 allow you to monitor hosts, devices, services, protocols, applications and all resources, thus giving deep performance visibility into things that matter. Our monitoring service are supported in various Linux distributions including Debian, Ubuntu, CentOS, RedHat, Madriva, Fedora and Suse. You can also create custom monitor service using Python or Shell script.
• Our support for Nagios allow you to execute all your existing Nagios plugins and harness the power of the open source community.
• Supported Service: GlassFish, MySQL, Redis, Memcached, MongoDB, NGINX, HAProxy, Zookeeper, WordPress, Apache, Zombie Process and more.

Have you Tested Your Backup Lately…?

Protecting and storing your company’s most valuable asset–your data–is a complex and never-ending task. You rely on data to run your business, manage your clients and employees, and expand into new markets. But as your data grows, so does the burden of managing, storing and backing up your critical information.

Available on-premise, remote, or at third party Data Centers, Technia Backup Assurance Service frees up your critical resources to focus on strategic and core IT initiatives instead of managing time consuming backup assurance. Our service includes:

• Test and recovery from a complete server, virtual machine and/or infrastructure failure causing downtime or a loss of service.
• A complete Backup Testing Service to test Daily, Weekly, Monthly, Quarterly Tests Including DR Tests
• Reporting and alerting visibility on backup & recovery operations.
• Options for redundant/offsite data copies.
• Options for the long-term retention of data.
• The ability to replace tape and other legacy backup solutions.

Technia 24/7 Support Services for database operations provide the expertise today’s enterprise companies need for commercial and open source databases. Delivered by experienced and certified professional DBAs who specialize in database operations and tuning, our database operations management helps you:

• Accelerate implementation of advanced database features
• Quickly resolve database performance issues
• Manage and reduce costs associated with your databases
• Improve business continuity and disaster recovery by avoiding single points of failure

A Complete White-Box Assessment of your Network and Systems

• Assess network devices, Docker containers, operating systems, applications, ports and services against a vast, constantly updated vulnerability database
• Identify vulnerable IoT devices, and safely check them for default and hard-coded credentials used with Telnet, SSH, or Basic HTTP Authentication
• Leverage ICMP, registry, NetBIOS, and the Nmap signature database, as well as proprietary OS fingerprinting capabilities
• Perform local assessments of Cisco®, Linux, Unix® and other devices
• Our scanning service support SCAP-compliant, continuous vulnerability and configuration monitoring per DIACAP, FISMA, STIG, FDCC and USGCB guidelines
• PCI DSS 3.0 scanning and reporting
• Complete vulnerability and configuration scanning across IPv4 and IPv6
• Detect OWASP Top Ten vulnerabilities including SQL Injection, Cross-Site Scripting, Cross-Site Request Forgery, OS Command Injection and more

Databases

• We Scan Oracle®, Microsoft SQL Server® and MySQL databases for security exposures

Virtual Environments

• We Conduct VMware vCenter® scans with detailed risk intelligence for ESXi and virtual machines
• Scan online & offline virtual images, plus virtualized application templates